Terms of Use
Last updated: 12th November 2025
These Terms of Use ("Terms") govern your use of our mobile application and its
versions(“App”), collectively referred to as the "Platform" made available by Supergram
Tech Pvt. Ltd. ("STPL", "Company", "we", "us" and "our"), a private company established
under the laws of India having its registered oice - Supergram Tech Private Limited, 4-B
Block, 5th Block, Koramangala, Bengaluru, Karnataka 560095. The terms "you" and
"your" refer to the user of the Platform.
Our Services (as we have described below in detail) and these Terms are compliant with
the Indian Penal Code, 1860, and Information Technology Act, 2000, including all
amendments made to it and rules framed under it. When you use our Platform, you
accept and agree to these Terms. However, please note that we do not represent that
we are compliant with laws of any country apart from India. If you wish to use our
Services, please ensure that you are permitted to do so, in your jurisdiction.
You are required to follow certain rules while you use our Platform. We have listed these
rules in this document. Please read these Terms and all other hyperlinks mentioned
here carefully. Please note that by using our Platform, you agree to these Terms. Also, if
you are using these services outside India, please comply with your local laws.
CHANGES TO TERMS AND SERVICES
Our Platform is dynamic and may change rapidly. As such, we may change the services
we provide at our discretion. We may temporarily, or permanently, stop providing
Services or any features to you generally.
We may remove or add functionalities to our Platform and Services without any notice.
However, if we make a change where your consent is required, we will make sure to ask
for it. Please be sure to keep visiting this page from time to time to stay updated on our
latest changes and developments.
Visit this page to see any changes that we may make and services that we may add or
modify, from time to time.
OUR SERVICES
We agree to provide you with our Services. The Services includes all of the Platform’s
products, features, applications, services, technologies, and software that we provide
to you. The Services is made up of the following aspects (the Services):
Our Platform lets users of the Platform to upload or post or otherwise make available
content through the Platform including, without limitation, any photographs, user
videos, sound recordings and the musical works embodied therein, including videos
that incorporate locally stored sound recordings from your personal music library and
ambient noise ("User Content").
When you publish any User Content on the Platform, you retain whatever ownership
rights in that content you had to begin with. However, you grant us a license to use that
content.
You also grant other users the right to share/ communicate such User Content for a
limited private or non-commercial use alone.
Any User Content will be considered non-condential. You must not post any User
Content on or through the Services or transmit to us any User Content that you consider
to be condential or belonging to third parties, or in violation of applicable laws.
When you submit User Content through the Services, you agree and represent that you
own that User Content, or you have received all necessary permissions, clearances
from, or are authorised by, the owner of any part of the content to submit it to the
Services, to transmit it from the Services to other third-party platforms, and/or adopt
any third party content.
If you only own the rights in and to a sound recording, but not to the underlying musical
works embodied in such sound recordings, then you must not post such sound
recordings to the Services unless you have all permissions, clearances from, or are
authorised by, the owner of any part of the content to submit it to the Services.
You grant us a worldwide, royalty-free, sublicensable, and transferable license to host,
store, use, display, reproduce, modify, adapt, edit, publish, and distribute any User
Content. This license is for the limited purpose of operating, developing, providing,
promoting, and improving the Services and researching and developing new ones. You
also grant us a perpetual license to create derivative works from, promote, exhibit,
broadcast, syndicate, publicly perform, and publicly display User Content in any form
and in any/all media or distribution methods (currently known or later developed).
To the extent it is necessary, when you appear in, create, upload, post, or send User
Content, you also grant us unrestricted, worldwide, perpetual right and license to use
your name, likeness, and voice, including in connection with commercial or sponsored
content. This means, among other things, that you will not be entitled to any
compensation if your data is used by us for marketing, advertising, or improving our
Services.
While we are not required to do so, we may access, review, screen, and delete your
content at any time and for any reason, including to provide and develop the Services or
if we think your content violates these Terms as well as for purposes as mandated by
applicable laws. You alone, though, remain responsible for the content you create,
upload, post, send, or store through the Service.
You further acknowledge and agree that we may generate revenues, increase goodwill
or otherwise increase our value from your use of the Services, including, by way of
example and not limitation, through the sale of advertising, sponsorships, promotions,
usage data, and except as specically permitted by us in these Terms or in another
agreement you enter into with us, you will have no right to share in any such revenue,
goodwill or value whatsoever.
You further acknowledge that, except as specically permitted by us in these Terms or in
any another agreement you may enter into with us, you have no right to receive any
income or other consideration from any content that you publish on the Platform or your
use of any musical works, sound recordings or audio-visual clips made available to you
on or through the Services, including in any User Content created by you.
If you are a composer or author of a musical work and are ailiated with a performing
rights organization, then you must notify your performing rights organization of the
royalty-free license you grant through these Terms in your User Content to us. You are
solely responsible for ensuring your compliance with the relevant performing rights
organization’s reporting obligations. If you have assigned your rights to a music
publisher, then you must obtain consent from such music publisher to grant the royalty-
free license(s) set forth in these Terms in your User Content or have such music
publisher enter into these Terms with us.
Authoring a musical work (e.g., wrote a song) does not necessarily give you the right to
grant us the licenses in these Terms. If you are a recording artist under contract with a
record label, then you are solely responsible for ensuring that your use of the Services is
in compliance with any contractual obligations you may have to your record label,
including if you create any new recordings through the Services that may be claimed by
your label.
We use the information we have, to study our Service and collaborate with third parties
for research purposes in order to make our Service better and contribute to the well-
being of our community.
WHO MAY USE OUR SERVICES
Our Platform helps you stay in touch with your friends and enables you to share images,
videos, music, status updates, and more in your preferred regional language. We
understand your preferred content and personalize your newsfeed to show you posts,
pictures, videos, and suggest content available on our Platform ("Service/Services").
You may use our Services only if you are capable of forming a binding agreement with us
and are legally permitted to use our Services. If you are accepting these Terms on behalf
of a company or any legal persons, then you represent and warrant that you have the
authority to bind such entity to these Terms and eectively "you" and "your" shall refer
to the company.
Please ensure that you are allowed to use our services under the law.
HOW TO USE OUR SERVICES
To use our Service, you simply need to run the mobile application on your mobile phone
and choose the regional language in which you want to run the Services.
You can register using your mobile number or through third party services such as your
Apple ID, Facebook, or your Google ID. We may add other third party services to enable
registration from time to time. You can also verify yourself using a One-Time-Password
sent by us via SMS to your phone number.
We also allow you to download content that is available on our Platform and share your
experience across social media platforms.
In order to provide Services to you, we need to access certain features of your mobile
device.
SUPER SELECT
All ‘Super Select Creators’, i.e. our partner creators, on the platform are identiable with
a black border (instead of a standard white border on their prole picture). We may
enter into content licence, or marketing arrangements with such 'Super Select
Creators’.
COMPLIANCE REQUIREMENTS
Relevant news and current aairs publishers need to provide details of their user
accounts on the Platform to the Ministry of Information and Broadcasting as per
applicable regulations.
SAFETY
Our aim is to foster a positive and inclusive community and provide amazing social
experiences for all users. For this, we need you to agree that:
• You will not use the Services for any purpose that is fraudulent, misleading,
illegal or prohibited in these Terms.
• You will not use any robot, spider, crawler, scraper, or other automated means or
interface to access the Services or extract other user’s information.
• You will not use or develop any third-party applications that interact with the
Services or other users’ content or information without our written consent.
• You will not use the Services in a way that could interfere with, disrupt, negatively
aect, or inhibit other users from fully enjoying the Services, or that could
damage, disable, overburden, or impair the functioning of the Services.
• You will not post content that can be considered to infringe any Intellectual
Property rights of any third party.
• You will not falsely represent yourself as another person or representative of
another person to use our Services.
• You will not use or attempt to use another user’s account, username, or
password without their permission.
• You will not solicit login credentials from another user.
• You will not post content that may be considered as harmful to minors. Please
refer to the Content and Community Guidelines regarding the same.
• You will not post content that contains or links to pornography, graphic violence,
threats, hate speech, or incitements to violence.
• You will not upload viruses or other malicious code or otherwise compromise the
security of the Services.
• You will not attempt to circumvent any content-ltering techniques we employ or
attempt to access areas or features of the Services that you are not authorized to
access.
• You will not probe, scan, or test the vulnerability of our Services or any system or
network.
• You will not post any content that in any way or form threatens the unity, integrity,
defence, security or sovereignty of India, friendly relations with foreign states, or
public order or causes incitement to the commission of any cognisable oence
or prevents investigation of any oence or is insulting any other nation.
• You will not encourage or promote any activity that violates these Terms.
• You will not circumvent any feature, action, measure, or policy implemented/
imposed by us. For example, in the event you are banned from using the
Services, you will not try to circumvent any account suspension or similar
measures we may take against you.
PRIVACY POLICY
The Privacy Policy explains how we collect, use, process, share and store the
information collected. The Privacy Policy also details your rights under law and how you
may control the data you provide to us.
We have described how we store and use this information in the Privacy Policy.
As stated under the Privacy Policy, we may also use third-party embeds and services on
the Platform. The usage of such API services and embeds are covered by the policies of
such third-party services. By using such embed or API services, you agree to be bound
by the third party's terms of service as provided here.
YOUR COMMITMENTS
Providing a safe and secure Service for a diverse community requires that we all do our
part. In return for our commitment to provide our Services, we require you to make
some commitments to us. Please note that you will solely bear the costs and
consequences of any actions taken by you on the Platform (including any violation of
these Terms) along with the commitments given by you below. By using our Services,
you agree and acknowledge the following:
a. No False Information To Be Provided
You will not falsely represent yourself as another person or representative of another
person to use our Services.
We may disable or suspend your prole or take other relevant action if you provide us
with incorrect information.
b. Device Security
We have implemented measures to ensure that our Platform is secure. However, there
is no guarantee that our Platform is immune to hacking and virus attacks. You will
ensure that you have requisite anti-malware and antivirus software on your mobile
device and computer to ensure its safety.
While we do everything we can to secure your use of our Services, keep in mind that we
cannot contemplate all forms of attack on our Platform. You should, as a matter of
practice, ensure that your mobile device and computer are not used wrongly or
tampered with in any way.
c. Content Removal and Termination
Your usage of our Platform is governed by our Content and Community Guidelines. If
any of our users report your content which violates these Content Community
Guidelines, we may remove such content from our Platform. In the event that multiple
reports are made regarding violation of the Content and Community Guidelines, we may
be compelled to terminate your account with us and block you from registering with us.
If you wish to appeal any such removal, you may write to us at
arjun@supergram.in.
We may remove any content that is shared on our Platform if such content is prohibited
under our Content and Community Guidelines.
d. Platform Not to be Used For Anything Unlawful or Illegal
Our Platform is designed to accommodate a multiplicity of languages and cultures, as
well as a diverse range of contents. To this eect, we have developed various tags to
classify the nature of the content.
You must, therefore, correctly identify the nature of the content shared by you and tag it
appropriately.
You shall not, however, use our Platform to share any content which is obscene,
pornographic, harmful for minors, discriminatory, spreading what may be considered as
hate speech, inciting any form of violence or hatred against any persons or violates any
laws of India, or is barred from being shared by any laws of India. We reserve the right to
remove such content. Please read the Content and Community Guidelines for further
details.
In addition to the above, please note that we may share your information with
appropriate law enforcement authorities if we have good-faith belief that it is reasonably
necessary to share your personal data or information in order to comply with any legal
obligation or any government request; or to protect the rights or prevent any harm to our
property or safety, our customers, or public; or to detect, prevent or otherwise address
public safety, fraud, security or technical issues. You understand however, that we
cannot be held responsible for any actions done by or to you by a third party or user by
way of using our Platform.
We have developed a platform for people to engage in amazing social experiences;
please do not share any content which is illegal or causes any harm to the well-being of
members of the society or community.
e. Content Rights and Liabilities
We strongly believe in the freedom of expression and allow you to share videos on our
Platform. We do not have any ownership over any of the content shared by you and the
rights in the content remain only with you. You will not use our Platform to violate or
infringe upon our or any third-party’s intellectual property rights. Such content is against
the Content and Community Guidelines and may be removed from the Platform.
Further, if you use any content developed by us, then we shall continue to own the
intellectual property rights vested in such content.
By sharing/posting/uploading content using our Services, you grant us (and our Group
and Ailiates) a non-exclusive, royalty-free, transferable, sub-licensable, worldwide
license to host, use, distribute, run, copy, display, translate, or create derivative works
of your content (consistent with your privacy and application settings) for purposes
such as for providing, upgrading or improving the services, marketing, promoting you/
the services or for displaying your content on any service made available by us or the
Group. You may delete your content and/or account at any point or your
content/account may get deleted as per our data retention policies. This will result in
your User Content also being deleted from other such variants. However, your content
may continue to appear on the Platform if it has been shared with others. Moreover, we
may retain your User Content and other data for a limited period so as to restore your
account should you choose to reinstate your account, only in case of account deletion
initiated by you. To learn more about how we use information, and how to control or
delete your content, please read the Moj Privacy Policy and the FAQs on Account
Deletion
You remain solely responsible for the content you post on our Platform. We do not
endorse and are not responsible for any content shared or posted on or through our
Platform, and for any consequences resulting out of such sharing or posting. The
presence of our logo or any trademark on any content shared by you does not mean
that we have endorsed or sponsored your content. Further, we will not be liable for
or responsible for the consequences of any transactions made or entered into by
you with other users of the Platform or advertisers on the Platform.
You will always have ownership and responsibilities for the content you share. We will
never claim that we have intellectual property rights over your content, but we will have
a zero cost, permanent license to use what you share and post on our Platform.
f. Intermediary Status and No Liability
We are an intermediary as dened under the Information Technology Act, 2000 and the
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules,
2021. These Terms are published in accordance with the provisions of Rule 3(1) of the
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules,
2021 that require publishing of the rules and regulations, the Privacy Policy, and Terms
of Use for accessing and using our Platform. Our role is limited to providing a platform
for users to upload, share and display content, created or shared by you and other
users.
We do not control what you or other people may or may not do on the Platform and are
thus, not responsible for the consequences of such actions (whether online or oline).
We are not responsible for services and features oered by others, even if you access
them through our Services. Our responsibility for anything that happens on our Platform
is strictly governed by the laws of India and is limited to that extent. You agree that we
will not be responsible for any loss of prots, revenues, information, or data, or
consequential, special, indirect, exemplary, punitive, or incidental damages arising to
you or any other person related to these Terms, even if we know they are possible. This
includes when we delete your content, information, or account.
We are an intermediary under Indian law. We do not control what people post on our
Platform but we expect everyone to comply with the Content and Community
Guidelines.
g. You Will Not Attempt to Disrupt or Jeopardize App services
We have developed a community-driven platform. Therefore, you agree to not interfere
with, or use non-public areas of our Platform, Services, and our technical delivery
system. You will not introduce any trojans, viruses, any other malicious software, any
bots or scrape our Platform for any user information. Additionally, you will not probe,
scan, or test the vulnerability of any system, security or authentication measures
implemented by us. If you tamper or attempt to tamper with our technological design
and architecture, we will terminate your user prole and ban you from using our
services. We may further report such actions to the appropriate law enforcement
authorities and proceed against you with legal actions.
You will not hack into or introduce malicious software of any kind onto our Platform. If
you commit such actions, we may remove you from the platform and may report your
actions to the police and/or relevant legal authorities.
PERMISSIONS YOU GIVE TO US
You accept these Terms and give us certain permissions so that we can serve you better.
Permissions you grant to us are:
a. Permission to Share Your Prole Information with Third Parties
While our Platform is a freely accessible and usable platform, we need to generate
revenue so that we can keep oering you our Services for free. Pursuant to this, we may
share any data that we may collect including but not limited to your username, prole
pictures, your usage and engagement habits and patterns on our Platform to show you
any sponsored content or advertisements. We will not, however, be liable to pay you any
revenue share if you purchase any products advertised to you. We do not endorse any
products or vouch for the authenticity of the products. Merely advertising of products by
the users on our Platform does not amount to an endorsement by us.
If we share any sensitive personal information (as dened under the applicable laws) we
will ask you for your consent prior to sharing the same.
b. Automatic Downloads and Updates
We are constantly updating our Platform and Services oered. To use our Platform, you
may need to download the mobile application to your mobile device and update it from
time to time.
Applications and software are constantly updated for your use and you will need to
install the latest version of the mobile application to your mobile device each time such
update is generated.
c. Permission to Use Cookies
We may use cookies, pixel tags, web beacons, mobile device IDs, ash cookies and
similar les or technologies to collect and store information with respect to your use of
the Services and third-party websites.
d. Data Retention
We shall have the right to retain certain information regarding your usage of the
Platform. Please view the Privacy Policy for further information relating to the collection,
processing, storage and use of your information by us.
You grant us the right to process, store and retain information relating to you and
provided by you. Please see the Privacy Policy for further information.
Reporting actions:
As a responsible user, please ag/report any Livestream or comment on such
Livestream that you come across and that may be in violation of applicable laws, the
Community Guidelines or Terms of Use. Taking these measures will ensure a safer and
better experience for everyone on the Platform. You may make use of the in-app
reporting mechanism to report a comment on the Livestream that is abusive or
oensive and/or report the Livestream itself. You may also report such violations via
email at
arjun@supergram.in.
Please note that we will temporarily record and store your Livestream for a duration of
twenty-one (21) days for purposes of compliance with applicable rules and regulations
as well as incident investigations. We may delete these recordings post the completion
of twenty-one (21) days duration, provided there are no reports on the Livestream.
However, we may still store the same for a longer period of time in order to cooperate
with legal authorities and law enforcement mechanisms.
OUR AGREEMENT AND WHAT HAPPENS IF WE DISAGREE
a. Who Has Rights Under These Terms
The rights and obligations under these Terms are granted only to you and shall not be
assigned to any third party without our consent. However, we are permitted to assign
our rights and obligations under these Terms to others. This can happen when, for
example, we enter into a merger with another company and create a new company.
b. How Will We Handle Disputes
In all cases, you agree that disputes will be subject to the laws of India and the courts of
Bangalore shall have exclusive jurisdiction over all such disputes.
GRIEVANCE REDRESSAL MECHANISM
As part of our commitment to the privacy and safety of our users, we continue to work
alongside the government authorities to keep our users safe. We have appointed a
Grievance Oicer, who can be contacted directly if a user has a concern about their
experience on the Platform. We have put together a robust Grievance Redressal
Mechanism in place to help resolve any concerns or complaints raised by you with
respect to the Platform.
Various mechanisms for grievance redressal are given below:
1. You can report user proles or raise complaint for content which violate our
community guidelines. You can report a user prole by clicking on the three dots
available next to the user prole for which the complaint is to be submitted. You
can select the appropriate reason and click on the report option. You can also
report a video by clicking on the arrow icon (located on the right side of the video)
in order to submit a report for the same. You can open comments and press hold
the comment to report the same. The status of each complaint can be checked
on the Reports page available under the Prole Settings tab. You may also raise
an issue via the Help & Support option available under the Prole Settings tab.
2. If a complaint has been made against you or any content uploaded by you, you
can view details on the Violations page available under the Prole Settings Tab.
You can also register an appeal and add comments to substantiate your appeal
on the Violations page.
3. You can also report your complaint.
4. You can send an email to arjun@supergram.in with your concern or complaint.
5. You will receive a ticket number which is auto-generated and actions on the
complaint or concern raised will be taken in line with platform policies and
Government regulations.
6. Details of the actions taken are collated and provided in our monthly
transparency report.
You can also contact the Grievance Oicer in relation to the following policies, or any
other concerns that you may have with respect to:
A. Terms of Service
B. Privacy policy
C. Questions about your account
We have a Grievance Oicer to address your concerns regarding data safety, privacy,
and Platform usage concerns. We will resolve the issues raised by you within 15 (fteen)
days from receiving them. We have created a method for you to get in touch with us and
for us to address your concerns.
You may contact the Grievance Oicer at any of the following:
Mr. Arjun Raju
Address: Supergram Tech Private Limited.
4-B Block, 5th Block, Koramangala,
Bengaluru, Karnataka - 560095. Monday to Friday.
Email:
arjun@supergram.in
Note - Kindly send all user related grievances to the above mentioned email ID, in order
for us to process and resolve the same in an expeditious manner
Nodal Contact Person - Mr. Arjun Raju
Email:
arjun@supergram.in
Note - This email is solely for use by police and investigating agencies. This is not the
correct email ID for user related issues. For all user related grievances, kindly contact
us at
arjun@supergram.in
LIMITATION OF LIABILITY
We do not assume any liability with respect to any loss or damage, arising directly or
indirectly due to any inaccuracy or incompleteness of any information or a breach of
any warranty or guaranty due to the actions of any user of the Platform.
The Platform and Services, are provided on "as is" and "as available" basis without any
representation or warranties, express or implied except otherwise specied in writing.
We do not warrant the quality of the Services or the Platform including its uninterrupted,
timely, secure or error-free provision, continued compatibility on any device, or
correction of any errors.
In no event shall we, or any of our ailiates, successors, and assigns, and each of their
respective investors, directors, oicers, employees, agents, service providers, and
suppliers be liable for any special, incidental, punitive, direct, indirect or consequential
damages suered as a consequence of a breach of the Terms by another user or arising
out of the use of or the reliance on any of the Services or the Platform.
In the event any exclusion contained herein is held to be invalid for any reason and we or
any of our ailiate entities, oicers, directors or employees become liable for loss or
damage, then, any such liability shall be limited to not exceeding the charges or
amounts paid to us for use of the Platform or the Services in the month preceding the
date of the claim.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless us, and our subsidiaries, ailiates
and agents and their respective oicers, directors, employees, successors and assigns
from and against any claim, proceeding, loss, damage, liability, cost, demand or
expense (including but not limited to attorney's fees) of any kind arising out of:
(i) your access to or use of the Platform and Services;
(ii) any breach by you of your obligations under this Agreement;
(iii) your violation of the rights of any third party, including any infringement of
intellectual property, or of any privacy or consumer protection right;
(iv) any violation of law or contractual obligation and any claims, demands, notices
pursuant to such violation;
(v) your negligence or willful misconduct.
This obligation will survive the termination of our Terms.
UNSOLICITED MATERIAL
We always appreciate feedback or other suggestions. We may use the same without
any restrictions or obligation to compensate you for them and are under no obligation to
keep them condential.
GENERAL
1. The rights and obligations under the terms and conditions of previous versions of
this App which were provided by any other provider of the App have been
assigned to the Mohalla Group.
2. If any aspect of these Terms is unenforceable, the rest will remain in eect.
3. Any amendment or waiver to our Terms must be in writing and signed by us.
4. If we fail to enforce any aspect of these Terms, including reporting any illegal or
impermissible actions to appropriate law enforcement authorities or blocking or
suspending your prole, such failure to enforce our rights will not be a waiver by
us.
5. We reserve all rights not expressly granted to you.
